Site Help

How to contact Express Publishing ELT

        Contacting Express Publishing?


How do I contact Express Publishing Locally?

In the first instance we would always recommend that you contact your Local Distributors as they are empowered with all the local knowledge for your country.

Click the link below to take you directly to the “Find your local distributor” page
    Find your Local Distributor


How do I contact Express Publishing’s Head Office?

There are several ways in which to contact our main head office

  • Telephone
  • Fax
  • Email
  • Mail

Once Express Publishing’s head office has received any correspondence we will distribute it onto the relevant department(s), and your message will be conveyed to the correct person to be dealt with and we aim to respond to you within 2 working days.


Telephone

If you would like to contact us by telephone please phone 01635 817 363, and speak to our dedicated customer services team, who will assist you in any way possible and make sure you are happy with the service you receive.

International callers please telephone (0044) 1635 817 363


Note:

       Our Customer Service Line is open Monday to Friday 9AM to 5PM


Fax

Please send any correspondence to 01635 817 473, this machine is checked hourly during office hours.

International callers please fax us using (0044) 1635 817 473


Note:

       Our Customer Service Line is open Monday to Friday 9AM to 5PM


Email

Any emails you may have regarding Express Publishing can be sent to
elt-consultants@expresspublishing.co.uk if customer services cannot answer your question, all information will be passed onto the relevant department, and we aim to respond to you within 2 working days.


Mail

You can send any mail correspondence to the following address, please make sure any mail you send us has a reply address and contact information.


      Express Publishing

      Liberty House

      New Greenham Park

      Newbury

      Berkshire

      RG19 6HW

      United Kingdom


Academic Questions

Any information a school may need regarding product requirements or solutions regarding Express Publishing Products can be sent to elt-consultants@expresspublishing.co.uk if customer services cannot answer your question, all information will be passed onto the relevant department, and we aim to respond to you within 5 working days.


My question has not been answered on any of the help pages, who do I contact?

We do try to answer all queries in this help section, however if you still have a further query you can contact Express Publishing on any of the above mentioned methods.


Web Related Queries

Please email webadmin@expresspublishing.co.uk we aim to respond to you within 2 working days of receipt.


Customer Service Related Queries

Please email customerservices@expresspublishing.co.uk or you may make use of the details provided above.

We aim to respond to you within 2 working days of receipt.


Note:

       Our Customer Service Line is open Monday to Friday 9AM to 5PM